We love to hear from our customers and we are always available to answer any questions you have.

Please contact us via our Contact Us page. Please make sure to include all relevant information like your order number, style name, size and color so we can better assist you.  

Unfortunately, we do not ship internationally at the moment. 

We do not accept returns. ALL SALES ARE FINAL. 

Please make sure you check your items before purchasing. If you have questions about sizing or anything else related to our garments, please contact us via the Contact Us page.

Check your cart items to ensure you’ve ordered the right quantity, sizes, and colors before you finalize your purchase.

We do not accept cancellations once an item has been shipped. If your item has not been shipped and you would like to cancel the order please contact us to initiate the cancellation.

ALL SALES ARE FINAL.

We do not accept exchanges for buyer's remorse. We will however consider exchanges for the following: if the wrong product(s) were shipped to you by mistake, incorrect size was, sent or a manufacture defect.

If you would like to exchange an item for a different size or received the wrong item, please contact us for authorization. To be considered, exchanges must be requested within 48 hours of receipt and items must be in new condition (un-worn with all tags and labels attached and in the original poly bag).

If you would like to exchange for damage or defect, please contact customer service for authorization within 48 hours of receipt. Please provide photo evidence of the damage or defect. To be considered, exchanges must be requested within 48 hours of receipt and items must be in new condition (un-worn with all tags and labels attached and in the original poly bag).

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect or damage. If entitled to a replacement item due to defect or damage, we will replace the product, subject to inventory, within a reasonable period of time.

If you would like to exchange an item due to the wrong item shipped please contact customer service for authorization. Upon receipt of the wrong item, we will fully examine it and notify you via e-mail. If the wrong item is returned with damages or defects, you may be responsible for damages or defects that were caused after you received the item. If entitled to a replacement item due to the wrong item shipped, we will replace the product, subject to inventory.

All requests for an exchange must be made within 48 hours after the package is received.

The item MUST be in the same condition that it was received (unwashed and unworn). We CANNOT exchange the item if it has been worn, washed, or damaged.

If we authorize your exchange, please include a copy of the receipt, your contact number, and the item information (such as name, color, and size) that you would like with your return. After we have received the package, we will contact you to confirm the details and have the new item shipped.

All exchange shipments are the responsibility of the customer. Exchange requests made after 48 hours of receipt of the item will not be accepted.

ALL ELIGIBLE EXCHANGES ARE SUBJECT TO AVAILABILITY OF INVENTORY. ITEMS THAT ARE ELIGIBLE FOR AN EXCHANGE MAY ONLY BE EXCHANGED ONCE PER ORDER.

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate. If an item was lost or stolen, please file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.

If you require our cooperation by providing additional or missing information to complete the claim with the Shipping Carrier, please reach out to us from our Contact Us and specify the information needed.

We accept all major credit cards.

Yes, we ship packages to PO Boxes.

To keep your Athletic Collegiate Wear garments in optimal condition, please follow the care instructions on each item. It is very important to follow these instructions to prevent color bleeding and other unwanted affects.

For most garments:

• Turn the garment inside out. Machine wash cold using a gentle cycle.

• Do not iron printed or embroidered areas.

• Avoid drying your garments in a dryer to prevent stretch and long-term wear. Instead, hang or lay garments flat and drip-dry for preservation and a long life.

• If you must use a dryer, tumble dry on low heat setting.

• Most importantly, wear your Athletic Collegiate Wear garments proudly. Have fun! Stay active! Love the clothes you’re in!